Terms of service

Terms of Service

Last updated: March 9 2025

Welcome to BACKAM. Please read these Terms of Service ("Terms", "Terms of Service") carefully before using our website www.backambaby.com operated by BACKAM BABY STORE ("us", "we", or "our").

By accessing or using our website and purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access the website or purchase our products.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

2. Products & Use Disclaimer

Our baby carriers are designed with care and attention to safety. However, proper use is essential. By purchasing, you agree to:

  • Read and follow all safety instructions included with the product.
  • Use the carrier only for its intended purpose.
  • Supervise children at all times while using the carrier.

We are not responsible for injuries or damages resulting from misuse or failure to follow provided instructions. Please consult with a healthcare professional if you are unsure about using a carrier due to medical conditions for yourself or your child.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve:

  • Transmissions over various networks.
  • Changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

4. Accuracy of Information

We strive for accuracy, but occasionally information may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, and availability.

  • We reserve the right to correct errors and to change or update information at any time without prior notice.
  • We are not obligated to honour incorrect pricing or information if found to be an error.

5. Modifications to Products and Pricing

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue products without notice at any time.

6. Purchases and Payment

All payments are processed securely via our third-party payment processor.

  • By making a purchase, you agree to provide accurate, complete, and current purchase information.
  • You agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you as needed.

7. Returns and Refunds

Our Refund Policy, which is part of these Terms, is available here and governs all returns, exchanges, and refunds.

8. Intellectual Property

All content on this website — including product designs, images, text, logos, and graphics — is the property of BACKAM and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or our products without express written permission.

9. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.
We are not responsible for any third-party content or websites and do not warrant their accuracy or reliability.

10. Limitation of Liability

To the fullest extent permitted by law:

  • BACKAM is not liable for any indirect, incidental, punitive, or consequential damages arising from the use of our products or services.
  • Our total liability for any claim related to a product purchased is limited to the purchase price paid for that product.

11. Indemnification

You agree to indemnify, defend, and hold harmless BACKAM and its affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or third-party rights.

12. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [ONTARIO, CANADA].

13. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our site periodically for changes.

Your continued use of the website following any changes constitutes acceptance of those changes.

14. Contact Information

Questions about the Terms of Service should be sent to us at:
order@andreaiyamah.com